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UK Delivery Information

Despatch & Delivery

Planning Your Installation

To ensure everything goes smoothly, we kindly advise waiting until your order has been delivered and checked in full before scheduling tradespeople or fitters.

Delivery Methods & Areas

We deliver across the UK (England, Scotland, and Wales). The majority of our goods are securely despatched using DX EXPRESS and DX Courier services.

For all made-to-measure glass and exceptionally large orders, we utilize our own dedicated fleet of transport vehicles to ensure your items arrive safely.

Need a smaller item? Smaller individual items (e.g., newel caps) can often be sent via DX EXPRESS at a cheaper rate. Please contact our office on 01727 836113 to arrange this.

Standard UK Delivery Rates

Orders Under £19.00

£10.95

+ V.A.T

Orders £19.00 - £190.00

£19.95

+ V.A.T

Orders Over £190.00

£23.95

+ V.A.T

Estimated Despatch Times

We manufacture to a very high standard. Please refer to the estimates below for how long it takes to prepare and despatch your specific items:

  • Standard Orders (90% of our catalogue) 3 to 5 Working Days
  • Solution Glass Components 3 to 5 Working Days
  • Lacquered Products 5 to 7 Working Days
  • 10mm Made-to-Measure Bespoke Glass 10 to 12 Working Days

Transit Time: Once your order leaves our factory, standard delivery to England, Wales, and Lowland Scotland is a Next Day Service (deliveries take place between 8am & 6pm).

*Please note: Sunday and Bank Holiday deliveries are not available.

Highlands & Islands: Deliveries to the Highlands of Scotland, Isle of Wight, Isle of Man, and Channel Islands are priced on application. Please contact us for a quote.